よくある質問（FAQ）— ReBornMeサポート
ReBornMeは、不安を減らすために「質問整理」「段取り」「連絡フロー」をサポートします。
医療判断は行いません。
ReBornMe helps reduce uncertainty by organizing questions, steps, and communication.
We do not provide medical decisions.
ReBornMe does not perform medical procedures. All medical services are provided by independent partner clinics and licensed professionals.
Frequently Asked Questions（FAQ）
Is ReBornMe a clinic?
No. ReBornMe is not a clinic and does not provide medical procedures.
All medical services are provided by independent partner clinics and licensed professionals.
Do you provide medical advice or treatment decisions?
No. We do not diagnose, prescribe, or decide treatments.
Medical decisions are made by the clinic/doctors.
What exactly do you help with?
We help with:
– Organizing your priorities and concerns
– Preparing a clear question list for your consultation
– Clarifying scheduling and communication steps
– Language assistance / communication support (non-medical)
– Organizing post-care communication flow (medical decisions belong to clinics/doctors)
How do you support language on the day?
We provide language assistance / communication support to reduce misunderstandings.
We do not make medical decisions and we do not replace the clinic’s responsibility to explain medical matters.
Can you guarantee results or safety?
No. We do not promise outcomes and we do not use “guaranteed” language.
Every person and procedure differs; the clinic/doctors are responsible for medical evaluation and risk explanation.
How do you handle partner clinic selection?
We do not claim “the best clinic.”
We help you compare options using transparent checklists and confirm what questions to ask during consultation.
What information should I prepare before contacting you?
Helpful items:
– Your goals/priorities and budget range
– Timing and downtime constraints (work/travel schedule)
– Your main questions/concerns
Share only what you are comfortable sharing.
How do you handle privacy and personal data?
We handle information only for coordination and communication support.
We do not publish personal details without explicit consent.
What happens after the procedure?
We can help organize the post-care communication flow:
– what to confirm
– when to contact
– who to contact
Medical decisions remain with the clinic/doctors.
How can I contact you?
We can be reached only via the 4 methods below:
免責（Legal Disclaimer）
ReBornMe は旅行商品（航空券・宿泊・ツアー等）の販売・手配代行は行いません。
必要に応じてお客様ご自身または提携旅行事業者をご案内します。
看護師・通訳等の提供は提携医療機関または適法な事業者によって行われ、ReBornMe は人材派遣・職業紹介の当事者にはなりません。
ReBornMe does not sell or arrange travel products (air tickets, hotels, tour packages).
Clients may arrange them directly or through licensed travel providers.
Nursing and interpreting services are provided by partner medical institutions or duly licensed providers;
ReBornMe is not a labor dispatch or recruitment agency.
