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Helpful Answers to the Most
Common Questions

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This FAQ is designed to answer common questions with clarity, transparency, and respect, so you can move forward feeling informed and confident.

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01.

About ReBornMe

What is ReBornMe?

ReBornMe is a non-medical coordination service that supports clients seeking aesthetic care abroad.
We help organize communication, scheduling, and logistics while all medical services are provided by licensed clinics and doctors.

No. ReBornMe is not a clinic and does not provide medical services, medical advice, or treatment. All medical consultations, procedures, and aftercare are handled exclusively by independent, licensed medical institutions.
ReBornMe operates from Metro Manila, Philippines, and supports international clients seeking aesthetic care in the Philippines.
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02.

Scope of Services

What does ReBornMe help with?

ReBornMe provides non-medical coordination support, including:

  • Pre-travel preparation and consultation support
  • Organizing questions and communication
  • Scheduling and logistical coordination
  • Non-medical language and communication assistance
  • On-ground coordination in Manila
  • Post-procedure communication and follow-up support

ReBornMe does not:

  • Provide medical advice or opinions
  • Diagnose conditions
  • Recommend treatments or procedures
  • Perform medical or cosmetic procedures
  • Provide medical aftercare or nursing care
  • Make medical decisions


All medical matters are handled by licensed clinics and doctors.

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03.

Medical Care & Decision-Making

Who provides medical consultations and treatments?
All medical consultations, diagnoses, treatments, and aftercare instructions are provided directly by licensed clinics and medical professionals.
No. Treatment recommendations and medical decisions are made solely by doctors and clinics. ReBornMe supports communication and coordination only.

Medical outcomes, recovery progress, and clinical decisions are the responsibility of:

  • The licensed clinic
  • The attending physician
  • The client, who makes informed decisions with the clinic


ReBornMe does not guarantee medical results.

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04.

Clinics & Doctors

How are partner clinics selected?

ReBornMe collaborates only with clinics that meet baseline criteria, including:

  • Valid Department of Health (DOH) licenses
  • PRC-licensed physicians
  • Clear consultation and informed-consent practices
  • Experience supporting international clients


Clinics are independent medical institutions.

No. All partner clinics operate independently. Listing or coordination does not constitute endorsement, employment, or representation.
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05.

Language & Communication Support

Does ReBornMe provide medical interpretation?
No. ReBornMe provides non-medical language and communication support only.

Language and communication support may be available in:

  • Japanese
  • English
  • Korean
  • Chinese


Availability may vary depending on scheduling.

No. Medical explanations, diagnoses, and treatment details must be provided directly by licensed doctors.
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06.

Coordination & Scheduling

What does “coordination” mean at ReBornMe?

Coordination means organizing communication, schedules, and logistics so clients feel prepared and informed before moving forward.

It does not involve medical decision-making.

ReBornMe assists with communication and scheduling coordination, but appointment confirmation is handled by clinics.
Initial consultation details are explained clearly in advance. Consultation with ReBornMe does not obligate you to proceed with treatment.
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07.

Fees & Payments

What do ReBornMe’s fees cover?
Fees cover non-medical coordination services only, such as communication support, scheduling assistance, and logistical coordination.
No. Medical fees are billed directly by clinics according to their own policies.
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08.

Cancellations & Changes

Can I cancel or change my plans?

Yes. We understand plans can change.
ReBornMe assists with communication regarding cancellations or rescheduling, subject to clinic availability and policies.

Refund eligibility for coordination fees (if applicable) depends on timing and services already provided. Medical refunds are governed by clinic policies.
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09.

Post-Care & Recovery Support

Does ReBornMe provide medical aftercare?
No. All medical aftercare is provided by clinics and doctors.
ReBornMe provides non-medical post-procedure support, including: Communication coordination with clinics Follow-up scheduling assistance Daily-living and downtime coordination
No. Nursing services, when recommended by clinics, are provided by licensed third-party providers. ReBornMe assists with coordination only.
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10.

Emergencies & Medical Concerns

What should I do in a medical emergency?

In case of a medical emergency, contact:

  • Your treating clinic or doctor
  • Local emergency medical services


ReBornMe does not provide emergency medical care.

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11.

Privacy & Confidentiality

Is my information kept confidential?

In case of a medical emergency, contact:

  • Your treating clinic or doctor
  • Local emergency medical services


ReBornMe does not provide emergency medical care.

Information is shared only when necessary for coordination and only with appropriate partners, such as clinics, with care and discretion.
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12.

Privacy & Confidentiality

Am I required to proceed with treatment after contacting ReBornMe?
No. Contacting or consulting with ReBornMe does not obligate you to proceed with treatment.
You do, in direct consultation with your chosen clinic or doctor.
  • Quiet Assurance
  • 360° Coordination
  • Japanese-Standard Clarity
  • Ethical & Transparent
  • Licensed Medical Partners
  • Luxury-Level Experience
  • Quiet Assurance
  • 360° Coordination
  • Japanese-Standard Clarity
  • Ethical & Transparent
  • Licensed Medical Partners
  • Luxury-Level Experience
  • Quiet Assurance
  • 360° Coordination
  • Japanese-Standard Clarity
  • Ethical & Transparent
  • Licensed Medical Partners
  • Luxury-Level Experience
  • Still Have Questions?

If Your Question Isn’t Covered Here, We’re Happy To Help.

You can contact ReBornMe through our official website communication channels to receive clear, pressure-free guidance.

ReBornMe does not perform medical procedures.

All medical services are provided by independent partner clinics and licensed professionals.

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